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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Surfaces to be tiled should be dry, free of dirt, dust or curing compounds and other loose or weak material that could affect a mechanical bond. Where possible substrates should be hosed or pressure-washed.
Substrates should be even to optimise the coverage of Micro Milling Thin set.
Micro Milling Regular Thin set should be added to clean, cool, potable water at the rate of approximately 5.0- 5.4 litres (5.3- 5.7 US Quarts) per 22.68 kg. (50 lb.) bag. Mix thoroughly until smooth and let mortar slake for 5 minutes, then remix. If a mechanical mixer is used it must be done at low RPM (300 or less) to avoid entrapping air into the mortar.
Do not add water or additional powder after the slaking period. The proper mortar consistency is such that when applied with a notched trowel to the substrate, the ridges formed in the mortar will not flow or slump. Do not use mortar after initial set in the mixing bucket. During use, remix mortar occasionally.
Please note: Do not use warm water, it will accelerate the drying time of the mortar and could negatively affect the final shear bond strength.
Once the thin set is properly mixed never be tempted to add additional water.
Apply mortar liberally with the flat side of the trowel using sufficient pressure to work mortar into good contact with the substrate. Use a proper sized notched trowel to ensure 100% coverage of mortar under tiles.
Place tiles while surface is still wet and tacky. Spread only as much mortar as can be covered in 5-10 minutes or before surface dries. Place the tiles firmly into the wet mortar. Push the tiles back and forth in a direction perpendicular to the trowel lines to collapse the mortar ridges and help achieve maximum coverage.
A ¼” gap shall be left around all vertical surfaces to allow for structural movement. Industry standards require approximately 3/32” to ⅛” (2-3mm) mortar bed thickness after tapping in. Follow ANSI A108.5 specifications for installation.
Clean excess mortar from joints so that ⅔ of the tile’s depth is available for grouting, Normal grouting can be done 24 hours after installation.
Minimum cure is reached in 24 hours. Heavy traffic should be restricted for 7 days. Setting and drying times may vary according to atmospheric conditions.
This will vary according to the thickness of the tile bed required but using a ¼”x¼” (6x6mm) notched trowel on an evenly prepared surface, a 22.68 kg/ 50 lb. bag will cover 30-50 sq. ft. (2.78- 4.65 m²). Substrates that are not even or true will result in reduced coverage.
Clean hands and tools with warm soapy water before materials dry.
Provide for expansion and control joints as specified per TCNA Detail EJ171.
Store in dry conditions, off the ground in well ventilated areas for the best life expectancy- up to six (6) months from the date of manufacture in unopened container
Corrosive. During mixing or application avoid contact with eyes and skin. In case of contact with eyes rinse repeatedly with water and call physician. Wash thoroughly after handling. May be harmful if swallowed.
Contains free silica. Do not breathe dust. Prolonged/repeated breathing of dust may cause delayed lung injury (silicosis). Follow OSHA safety and health standards for crystalline silica (quartz).
Micro Milling Limited is not responsible for workmanship not in accordance with its instructions and NTCA/ISO guidelines.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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